Privacy Policy

Effective Date: July 6, 2026

Last Updated: July 6, 2026

Privacy Policy for Pure Meal Prep SD

Pure Meal Prep SD (“Pure Meal Prep SD,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.puremealprep.com, place an order, create an account, enroll in a meal subscription, purchase a gift card, communicate with us, or otherwise use our services.

By using our Website, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Billing address
• Delivery address
• Account username and password
• Payment information
• Gift card purchases
• Dietary preferences
• Allergy information you choose to provide
• Customer support communications
• Reviews, testimonials, and survey responses
• Marketing preferences
• SMS consent
• Email subscription preferences

Information Collected Automatically

When you visit our Website, we may automatically collect information including:

• IP address
• Browser type
• Device type
• Operating system
• Internet service provider
• Website pages viewed
• Time spent on pages
• Shopping cart activity
• Referral websites
• Cookie identifiers
• Advertising identifiers
• Approximate geographic location
• Website interactions

2. How We Use Your Information

We use your information to:

• Process meal orders
• Manage recurring subscriptions
• Coordinate meal deliveries
• Process payments
• Send order confirmations
• Send delivery reminders
• Send delivery notifications
• Respond to customer service inquiries
• Improve our Website
• Improve our products and services
• Personalize your shopping experience
• Detect fraudulent activity
• Maintain Website security
• Fulfill legal obligations
• Send promotional emails
• Send SMS updates and marketing messages when consent has been provided
• Provide abandoned cart reminders
• Improve advertising performance

3. Payment Information

Payments are securely processed through Stripe.

Pure Meal Prep SD does not store complete credit card or debit card numbers on our servers.

Payment information is handled by trusted payment processors using industry-standard encryption and security measures.

4. Cookies & Tracking Technologies

Our Website uses cookies, pixels, and similar technologies.

These technologies help us:

• Keep you logged into your account
• Remember your shopping cart
• Improve Website functionality
• Measure Website traffic
• Analyze customer behavior
• Personalize your experience
• Improve advertising performance

You may disable cookies through your browser settings, although certain Website features may not function properly.

5. Google Analytics

We use Google Analytics to better understand how visitors interact with our Website.

Google Analytics may collect information such as:

• Device information
• Browser information
• Pages visited
• Time spent on pages
• Website interactions
• Approximate geographic location

This information helps us improve our Website and customer experience.

For more information, visit:
https://policies.google.com/privacy

6. Meta Pixel

We use Meta Pixel to better understand customer interactions with our Website and to improve advertising effectiveness.

Meta may collect information regarding:

• Website visits
• Product views
• Purchases
• Shopping behavior
• Advertising interactions

This information may be used to measure advertising performance and deliver more relevant advertisements.

7. Google Ads

We use Google Ads remarketing services.

Google may display advertisements to users who previously visited our Website.

These advertisements may appear across Google’s advertising network.

8. Email & SMS Communications

We use Klaviyo to manage email and SMS communications.

If you provide consent, we may send:

• Order confirmations
• Delivery reminders
• Delivery notifications
• Weekly menus
• Promotions
• Special offers
• Company announcements
• Abandoned cart reminders

Message frequency varies.

Message and data rates may apply.

Consent to receive marketing messages is not a condition of purchase.

You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.

You may opt out of SMS marketing at any time by replying STOP.

Reply HELP for assistance.

9. Delivery Communications

To help ensure successful deliveries, we may send communications including:

• Estimated delivery windows
• Delivery reminders
• Approximately 15-minute arrival notifications
• Delivery confirmation messages

These communications are considered service-related communications.

10. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

• Stripe
• Klaviyo
• Google
• Meta
• Website hosting providers
• Technology providers
• Delivery personnel
• Professional advisors
• Government agencies when required by law

These providers are only authorized to use your information as necessary to perform services on our behalf.

11. Reviews, Testimonials & User Content

If you voluntarily submit reviews, testimonials, photographs, or tag Pure Meal Prep SD on social media, you grant us permission to repost or feature that content for marketing purposes unless you request its removal.

12. Data Retention

We retain personal information only as long as reasonably necessary to:

• Fulfill orders
• Maintain customer accounts
• Process subscriptions
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Improve our services

When information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.

13. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Security measures include:

• SSL encryption
• Secure payment processing
• Password-protected systems
• Limited employee access
• Routine software updates
• Website security monitoring

Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Security Incidents

If we become aware of a security incident involving personal information, we will investigate the matter and provide notifications when required by applicable law.

15. California Privacy Rights

California residents may have rights under applicable California privacy laws, including the right to:

• Request access to certain personal information we maintain.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to legal exceptions.
• Opt out of certain uses of personal information where required by law.
• Exercise these rights without unlawful discrimination.

To exercise your rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

16. Do Not Track

Some web browsers offer a “Do Not Track” feature.

Because there is not currently a universally recognized standard for responding to these signals, our Website does not respond differently based on Do Not Track requests.

17. Children’s Privacy

Our Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we learn that we have inadvertently collected personal information from a child, we will take reasonable steps to delete it.

18. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of those websites before providing personal information.

19. International Visitors

Our services are intended primarily for customers located within the United States.

If you access our Website from another country, you understand that your information may be transferred to and processed in the United States.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the revised version to our Website.

Your continued use of our Website following any changes constitutes acceptance of the updated Privacy Policy.

21. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Pure Meal Prep SD

7015 Carroll Road

San Diego, CA 92121

Phone: (858) 384-6445

Email: puremealprepsd@gmail.com

Website: www.puremealprep.com